FAQ's

Frequently Asked Questions

1. How long does shipping take?
Shipping typically takes between 2 to 4 weeks for you to receive your order. Please note that this timeframe may vary depending on your location and any unforeseen delays with the shipping carrier.

2. Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment through the carrier's website.

3. What is your return policy?
All sales are final at Placas Boutique. We do not accept returns or exchanges. Please make sure to review your order carefully before making a purchase.

4. What if my package is damaged or lost during shipping?
Once your order is handed over to the shipping carrier, it is out of our control. We are not responsible for any damage or loss that occurs during shipping. If you encounter any issues with your package, please contact the shipping carrier directly for assistance.

5. How can I contact you if I have a question or concern?
For any questions or concerns, please email us at placasboutique.info@gmail.com. Our customer service team is here to help and will respond as promptly as possible.

6. Do you offer international shipping?
Yes, we offer international shipping. Shipping times and rates will vary depending on your location. Please review the shipping options available at checkout for details.

7. How do I make sure I’m ordering the right size?
We provide detailed size charts for each product on our website. We recommend reviewing these charts and comparing them to your measurements before placing your order. If you have any questions about sizing, feel free to reach out to us at placasboutique.info@gmail.com.

8. Can I change or cancel my order after placing it?
Once an order is placed, it is processed promptly and cannot be modified or canceled. Please review your order carefully before completing your purchase.

If you have any other questions or need further assistance, don’t hesitate to reach out to us at placasboutique.info@gmail.com. Thank you for shopping with Placas Boutique!